Contact Support
Payment help, World Cup unlock recovery, referral questions, privacy requests, and general support.
Primary support email: support@chinesefortune.xyz
Fastest Way to Get Help
- Use the same receipt email you used at checkout.
- Include your order ID if the question is about payment or unlock access.
- Attach a screenshot or short error message when something failed on-page.
Message Form
Use this form and we will route your message to the appropriate support channel.
Response Time
We aim to reply within 1 business day on Monday to Friday coverage. Weekend or holiday replies may take longer. Payment failures and access-blocking issues are prioritized whenever possible.