Refund Policy

Last updated: April 14, 2026

We value every customer and always aim to provide clear service details before purchase. This policy explains when refunds are not available so expectations are transparent and chargeback disputes are reduced.

1. Digital Astrology Reading Services

All paid astrology readings, spiritual guidance sessions, and personalized digital interpretation reports are non-refundable once delivered, started, or made available to your account/email.

• No refund for completed or partially delivered digital reading services.
• No refund for dissatisfaction based on subjective interpretation preference.
• Please review service scope before checkout.

2. Personalized Spiritual Jewelry

Personalized spiritual jewelry orders are made or prepared according to customer selection. Once shipped, these orders are non-refundable.

• No refund after shipment confirmation for personalized spiritual jewelry.
• If the item arrives damaged or incorrect, contact us within 48 hours with photos for support review.

3. Friendly but Firm Chargeback Prevention

We are always happy to help with reasonable concerns before escalation. However, unauthorized chargebacks after valid delivery may be contested using order logs, payment verification records, and service access evidence.

4. Contact Before Dispute

If you need help, please contact support@chinesefortune.xyz first. We may respond and try to provide a fair, timely resolution.